Customer Service-SMiBiZ Clients



Date Item Title Author
Saturday, 28 April 2007 Upload pictures in website Daniel
Wednesday, 25 April 2007 Updates website for SMiBiz Clients Jessy
Saturday, 21 April 2007 Informational website Yap Juvern
Friday, 06 April 2007 Selling product/service online Eddy
Monday, 12 March 2007 Telephone Enquiry for SMiBiz Clients Eddy
 

Upload pictures in website

Written by Daniel
Saturday, 28 April 2007

Question:
Is it true that I can upload as many product pictures on my website?

Answer:
Yes, with the exception that they must not exceed your allocated web hosting space. Following are the approximate numbers of pictures for each SMiBiz package (assuming 200KB in each):
  • SMiBiz CMS Basic- around 500 picture images
  • SMiBiz CMS Standard - around 1000 picture images
  • SMiBiz CMS Premium - around 5000 picture images

Updates website for SMiBiz Clients

Written by Jessy
Wednesday, 25 April 2007

Question:
I do not have time to upload pictures and update information in my website. Will you help to upload or update them for me? Do you charge for this extra service?

Answer:
We can help to upload pictures and update information of your website. All you need to do is gathering all information/pictures and send to us through:
  1. E-mail. Put everything in WORDS document and send it to support[at]smibiz.com. Your website will be updates within 24 hours.
  2. Post mail. Burn everything in a CD-R and send to us at this address: Alternative Webmaster Sdn Bhd, 68-2A, Jalan Bandar Dua, Pusat Bandar Puchong, 47100 Puchong Selangor Malaysia
We do not charge you anything for this service.

Informational website

Written by Yap Juvern
Saturday, 21 April 2007

Question:
I do not sell product/services online. I only want a website to update and send messages to my customers.

Answer:
You can place only information about your product/services at the product page or we can specifically create a special menu for you. Please contact us if you encounter any problems.

Selling product/service online

Written by Eddy
Friday, 06 April 2007

Question:
I would like sell my product/services online, how can you help me in this process?

Answer:
Please contact us regarding this matter. You may need to provide us your name and bank account for customers to make payment to you. We will enlighten you with more details later.

Telephone Enquiry for SMiBiz Clients

Written by Eddy
Monday, 12 March 2007

Question:
I would like to contact you to inquire more about SMiBiz CMS. Who can I speak to?

Answer:
In the order form, there is a line showing “Call ***** now at (03) 5882 0972 –Direct Line or (012) 1234567” and “Sales Code: ED08”. You can call the numbers and speak to the staff that is in charge of your account.

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