Saturday, 28 April 2007

Question:
How do I contact you and what is your company operating hours?

Answer:
Following are the contact numbers and operating hours of our company, vary from department to department:

• Customer Service Department: +603-58820972 (9am-9pm) E-mail: cs[at]smibiz.com
• Marketing Department: +603-58820973 (9am-6pm) E-mail: sales[at]smibiz.com
• Technical Department:++603-58820972 (9am-9pm) E-mail: support[at]smibiz.com (24 hours)

Monday, 12 February 2007

Question:
Why do I need to be a registered user?

Answer:
You will get access to an online demo for our SMiBiz product ranges. After registration, you will get confirmation e-mail immediately and then you will receive your demo details within 24 hours for verification purposes. If you use email spam blocking features, please enable your preferences to accept emails from us; support[at]smibiz.com so that we can respond to your requests.

Monday, 10 July 2006

Question:
Does your server have any downtime? I’m afraid to see my website showing “Page Cannot Be Displayed” everytime.

Answer:
Our server is running excellent for 3 years with almost 99.98% uptime guaranteed. We have a positive record of keeping our server up and available for net users.